We at MFC Global Ltd. (“MFC Global”, “we”, “us”, “our”) respect your privacy. This Privacy Policy (“Policy”) explains the privacy practices for our websites, like the ones at www.mfc-global.com (all collective, the “Website”), as well as for our customer-related activities. It also describes the rights and options available to you with respect to your information.
The Website provides content and information about MFC Global, our products and services (“Content”).
PERSONAL DATA WE COLLECT
We collect information you provide us voluntarily and knowingly. You are not legally required to provide us your information.
Inquires. You can submit an inquiry through any of our online contact forms. You will be asked to provide information such as your name, email address, country of origin, the topic of your inquiry and the text of your message. The mandatory fields for completion will be marked. We refer to this entire data as “Inquiry Information”.
Open Positions. You may apply for career opportunities at MFC Global through the Website. To do so, we will ask you to provide information such as your name, email address, home country and a copy of your résumé (curriculum vitae – CV). The CV you submit will typically include your personal information. We refer to this entire data as “CV Information”.
eShop. When you shop for products on our Website, we collect information such as your name, email, shipping and billing address and information about the products your order. We refer to this entire data as “eShop Information”.
You do not have a legal duty to provide any of the above information. However, you will not be able to submit an inquiry, an application for an open position or shop on our Website without providing the required information.
We also collect analytics information about your use of the Website and your interaction with our email messages.
When you visit our Website, we will record and collect certain information in relation to your visit and use of the Website and your interaction with our email messages, including: IP address (and the general location corresponding to the address), time and date of access, type of browser used, language use, links clicked and the web pages you accessed. We refer to this data as “Analytics Information”.
HOW WE USE PERSONAL DATA
To respond to your inquiry
We will use your Inquiry Information to contact you about your inquiry and handle your inquiry.
To consider your application for an open position
We will use your CV Information to review your candidacy, consider you for the open position (or other relevant open positions we may have), and update you as to the status of your candidacy. However, submitting your candidacy for an open position does not obligate MFC Global to review your candidacy, consider you for an open position or update you as to the status of your candidacy.
We will use your eShop Information to fulfill your eShop order and for related business administration purposes.
We will use your eShop Information to process your online order, bill you for the purchase price and applicable fees and fulfill and ship your order. We will also use your eShop Information for financial recordkeeping purposes, product purchase tracking and administration, to understand the market in which MFC Global operates in, for inventory management and for managerial reporting and business planning.
Subject to your consent, we will use your Inquiry Information for profiled marketing purposes.
Subject to your consent, we will use your Inquiry Information in a profiled manner to contact you occasionally, either by MFC Global or by a representative on its behalf, including by sending e-mails with information related to MFC Global products and services (“Promotional Communications”).
We will possibly send you marketing communications for products and services similar to those you’ve purchased, unless you opt out. We may also do so where applicable law makes this permissible.
If we obtain your eShop Information in the course of your purchase of an MFC Global product or service, and give you a simple opportunity to refuse or opt out of marketing communications, then so long as you have not opted-out, MFC Global will possibly send you Promotional Communications, based on your profiled eShop Information. The same applies where applicable law permits us to send you marketing emails to an email address belonging to a company, or to an email address belonging to a contact person whose position relates to the substance of the marketing email.
You may opt-out of our profiled marketing by sending an email to info@mfc-global.com
You may ‘opt-out’ of using your profiled eShop Information and Inquiry Information for Promotional Communications at any time by sending an email to: info@mfc-global.com.
We use Analytics Information to improve and enhance the Website, our services and our email communications. We also use it for business administration purposes.
We use Analytics Information to improve the Website and enrich the content on the Website, our email communications and the products services we offer to customers. We also use the Analytical Information to adapt the Website, its content, and services and our email communications, to users’ preferences. Finally, we will use the Analytics Information to understand the market in which MFC Global operates in and for managerial reporting and business planning.
WHEN AND HOW WE SHARE PERSONAL DATA WITH OTHERS
We will not share your information with third-parties, except in the events listed below or when you provide us your explicit and informed consent
We share your information with our subsidiaries.
We will share your information with members of our family group of companies, who help us process the data for the purpose set out above.
We share your information with our service providers helping us operate our business, the Website and the products.
We will share your personal information with our service providers, as well as professional consultants such as tax advisors and auditors, who assist us with the internal operations of our Website and other aspects of our business. These companies are authorized to use your personal information only as necessary to provide these services to us and not for their own promotional purposes. We do not sell your personal information to third parties.
We will share your information with competent authorities, if you violated the terms of your engagement with MFC Global.
If you have breached the terms of use of the Website, this Policy or any other agreement you have with MFC Global, abused your rights to use the Website, or violated any applicable law. Your information will be shared with competent authorities and with third parties (such as legal counsels and advisors), for the purpose of handling of the violation or breach.
We will share your information if we are legally required.
If we are required to disclose your information by a judicial, governmental or regulatory authority.
We will share your information with third-party in any event of change in MFC Global’s structure.
If the operation of MFC Global or the Website is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition), we will share your information to enable the structural change.
We will share your information in case of an emergency concerning you.
If we need to act immediately to protect the personal safety of our customers or the public.
COOKIES AND OTHER TRACKERS
What are cookies?
Cookies are text files, comprised of small amount of data, that are saved on your computer or other device (e.g. smartphone, tablet, etc.) when you use internet and visit various websites.
The information that the cookies maintain is read by the website you visit, during the session of your visit to the website (these are called ‘session’ cookies), and when you return to visit it again (these are called ‘persistent’ cookies).
We also use techniques called web beacons and web pixels for purposes similar to the use of cookies.
We use the Cookiebot add-on to provide you detailed information about the cookies and enable you to control the use of cookies.
We use the Cookiebot add-on to provide you more detailed information about the cookies we use (including their origin, purpose and expiration dates). It also enables you to control the use of marketing cookies, preference cookies and statistics cookies. You can change your mind at any time by enabling or disabling certain cookies or categories of cookies. However, you cannot disable the ‘necessary’ cookies because the website cannot operate without them. By enabling cookies, you give your consent to collect the data they are intended for.
We use cookies necessary to operate the website, for website statistics, for marketing purposes and to remember your website preferences.
Necessary.
Cookies that are strictly necessary for the functioning of the Website. The Website cannot operate properly without these cookies. You can set your browser to block or alert you about these cookies, but some parts of the Website may not function properly.
Preferences.
Cookies that remember your choices when you use the Website and allow the Website to react by reflecting your preferences.
Statistics.
Cookies that help us understand how you and other users interact with our Website by collecting data that does not directly identify you.
Marketing.
Cookies that track your use of the Website and allow us to tailor content, both on and off the Website, that we believe is relevant to you.
You can always delete or disable cookies.
You can always delete the cookies saved on your device through your computer browser or your device. You can also disable cookies for future uses through the settings options of your computer browser or device.
SECURITY AND DATA RETENTION
We will retain your personal information for as long as we need it to operate the Website and interact with customers, and thereafter as needed for record-keeping matters.
We retain personal data for the duration needed to support our ordinary business activities operating the Website and interacting with customers. Thereafter, we will still retain your personal information as necessary to comply with our legal obligations, resolve disputes, establish and defend legal claims and enforce our agreements.
We implement measures to secure your information
We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure your personal information, it is not guaranteed, and you cannot expect that the Service will be immune from information security risks.
ADDITIONAL INFORMATION FOR USERS IN THE EU [Pnina – did you check GDPR compliance?]
MFC Global is the data controllers of the personal data we collect via the Website.
The following is the data controller for the purposes of the personal data we collect via the Website and the products and services offered through the Website.
MFC Global Ltd.
41, Fiksler Zvi st.
Givat Shmuel 5442257, Israel
To contact our European representative
Our European representative, for the purposes of this Policy, is ____________. If you are within the European Economic Area, you may contact our European representative at the following address: ____________.
Legal bases for processing your information
The legal basis for collecting and processing your Inquiry Information is our legitimate interests in responding to your inquiry.
The legal basis under EU law for processing your CV Information is us taking pre-contractual steps in evaluating your application for an open position, as well as our legitimate interests in maintaining recruitment records, facilitating the selection process, conducting reference checks, communicating with you, business process execution and internal management and defending legal claims.
The legal basis under EU law for processing your eShop Information is the fulfillment of your order (a contract for the purchase of goods), our legal obligations of financial recordkeeping, and as well as our legitimate interests in inventory tracking and administration, market analysis, managerial reporting, business planning and defending legal claims.
The legal basis under EU law for collecting and processing your Inquiry information for profiled marketing purposes is your explicit consent.
The legal basis under EU law for collecting and processing your eShop Information for profiled marketing purposes is our legitimate interest in offering further products to existing customers or to relevant contact persons within companies or governmental agencies.
The legal basis under EU law for collecting and processing Analytics Information is our legitimate interest in managing the Website and, business development and planning.
We will transfer your information internationally in accordance with applicable data protection laws.
Information we collect from you will be processed in Israel, which is recognized by the European Commission as having adequate protection for personal data.
If we transfer your information from within Europe to other jurisdictions outside Europe, we will do so done using adequate safeguards determined by the EU Commission.
You have certain rights to access, update or delete your information, obtain a copy of your information, withdraw your consent and object or restrict certain data processing activities
If you are in the EU, you have the following rights under the GDPR:
Right to Access your personal data that we process and receive a copy of it.
Right to Rectify inaccurate personal data we have concerning you and to have incomplete personal data completed.
Right to Data Portability, that is, to receive the personal data that you provided to us, in a structured, commonly used and machine-readable format. You have the right to transmit this data to another service provider. Where technically feasible, you have the right that your personal data be transmitted directly from us to the service provider you designate.
Right to Withdraw Consent to processing your personal data, at any time. If you do that, we will still process certain information on legal basis other than consent, as described in this Policy. Withdrawing your consent will not affect the lawfulness of data processing we carried out based on your consent before such withdrawal.
Right to Object, based on your particular situation, to using your personal data on the basis of our legitimate interest. However, we may override the objection if we demonstrate compelling legitimate grounds, or for the establishment, exercise of defense of legal claims. You may also object at any time to the use of your personal data for direct marketing purposes.
Right to Restrict processing your personal data (except for storing it) if you contest the accuracy of your personal data, for a period enabling us to verify its accuracy; if you believe that the processing is unlawful and you opposes the erasure of the personal data and requests instead to restrict its use; if we no longer need the personal data for the purposes outlined in this Policy, but you require them to establish, exercise or defense relating to legal claims, or if you object to processing, pending the verification whether our legitimate grounds for processing override yours.
Right to be Forgotten. Under certain circumstances, such as when you withdraw your consent, you have the right to ask us to erase your personal data. However, we may still process your personal data if it is necessary to comply with a legal obligation, we are subject to under laws in EU Member States or for the establishment, exercise or defense of legal claims.
If you wish to exercise any of these rights, contact us at Info@mfc-global.com
We reserve the right to ask for reasonable evidence to verify your identity before we provide you with information. Where we are not able to provide you with information that you have asked for, we will explain the reason for this.
You have a right to submit a complaint to the relevant supervisory data protection authority.
Subject to applicable law, you have the right to lodge a complaint with your local data protection authority. If you are in the EU, then according to Article 77 of the GDPR, you can lodge a complaint to the supervisory authority, in particular in the Member State of your residence, place of work or of an alleged infringement of the GDPR. For a list of supervisory authorities in the EU, click.
ADDITIONAL INFORMATION FOR USERS IN CALIFORNIA
When you use the Website, other parties, such as Google may collect information about your activities over time and across different websites.
The following disclosure is made pursuant to California Online Privacy Protection Act: When you use the Website, other parties, such as Google may collect personally identifiable information about your activities over time and across different websites or online services.
MINORS
You must be 18 years of age or older in order to use the Service.
The Service is not intended for minors under the age of 18. IF YOU ARE UNDER THE AGE OF 18 YOU MAY NOT USE THE SERVICE IN ANY WAY.
CHANGES TO THIS PRIVACY POLICY
If we change this Policy, we will post the updated policy on the Website.
From time to time, we may change this Policy, in which case we post the updated Policy on the Website. The latest version of the Policy will always be accessible on the Website.
CONTACT US
You can contact us at info@mfc-global.com
Should you have any inquiries, complaints or suggestions, you may contact us at www.mfc-global.com. We will do our best to resolve your issue in a timely manner.
Last Update: September 29, 2020